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Shipping & Delivery Policy – Yuvanahz

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At Yuvanahz, we understand the value of your jewellery and ensure that every order is shipped securely, promptly, and with utmost care. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

  1. Shipping Coverage
  • We currently ship across all major cities and towns in India through trusted courier partners.
  • International shipping may be offered on select products. Please contact our team for availability and charges.
  1. Shipping Charges
  • Free Standard Shipping is available on all prepaid orders above ₹499 within India.
  • For orders below the threshold, a nominal shipping fee of ₹70 will apply.
  • Cash on Delivery (COD) orders may attract an additional service fee of ₹125.
  1. Delivery Timelines
  • Ready-to-ship products: Dispatched within 2–4 business days.
  • Delivery time depends on location, usually 5–10 business days within India.
  • Customers will receive an order tracking ID via email/SMS once the product is shipped.
  1. Packaging & Security
  • All jewellery is packed in tamper-proof, secure packaging with proper cushioning.
  • Every shipment is fully insured until it reaches your doorstep.
  • Do not accept delivery if the package appears tampered with or damaged. In such cases, immediately notify us at customercare@yuvanahzjewels.com.
  1. International Shipping
  • Shipping charges are weight-based and added at checkout.
  • Prices exclude import duties and local taxes
  • Customers are responsible for all customs charges.
  • Unpaid duties may result in delays or returns.
  • Shipping fees are non-refundable; return costs apply.
  • Delivery timelines may vary depending on destination and customs clearance.
  1. Multiple Shipments

If your order includes multiple items, they may be shipped separately to ensure timely delivery. You will be notified in such cases.

  1. Undelivered Packages
  • If a shipment is returned due to incorrect address, failed delivery attempts, or refusal at delivery, we will attempt to contact you.
  • Additional re-shipping charges may apply in such cases.
  1. Tracking Your Order

You can track your order through the tracking ID provided via email/SMS or by contacting our Customer Care Team.

  1. Contact Us

For any shipping or delivery-related queries, please contact:

Yuvanahz – Customer Care
📧 Email: customercare@yuvanahzjewels.com
📞 Phone & WhatsApp chats: 9565044755
🏢 Address: 302/16, Katra Haider Husain, Chowk, Lucknow 226003