Term Of Use

Welcome to Yuvanahz (“Website”, “we”, “our”, or “us”). By accessing, browsing, or making a purchase from our website, you (“Customer”, “User”, “you”) agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these terms, you must not use our website.

1. General

• This website is owned and operated by Yuvanahz.
• All products and services offered are subject to availability and acceptance of orders.
• We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Eligibility

• By using our website, you confirm that you are at least 18 years of age and legally competent to enter into contracts under the Indian Contract Act, 1872.
• If you are under 18, you may use the website only under the supervision of a parent/guardian.

3. Product Information

• We make every effort to ensure accuracy in product descriptions, images, and pricing. However, minor variations may occur due to screen display or natural characteristics of jewellery.
• In case of pricing errors or incorrect product information, we reserve the right to cancel the order.

4. Orders & Payments

• Orders will be accepted only after successful payment authorization.
• We accept payments via credit/debit cards, UPI, net banking, wallets, and COD (where applicable).
• In case of suspected fraud or unauthorized transactions, we reserve the right to cancel the order.

5. Shipping & Delivery

• We deliver across India using reputed courier partners.
• Estimated delivery timelines are mentioned on the website but may vary due to unforeseen delays.
• Risk of loss passes to you once the order is shipped.

6. Returns, Refunds & Exchanges

• Our Refund, Return & Exchange Policy governs the process for returns, exchanges, and refunds.
• Please review the policy before placing your order.

7. Intellectual Property

• All content on this website, including text, images, designs, logos, graphics, product photos, and software, is the exclusive property of Yuvanahz and protected under the Copyright Act, 1957 and Trademark Act, 1999.
• You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

• While we strive to ensure accurate product details and smooth services, Yuvanahz shall not be liable for:
  • Indirect, incidental, or consequential damages.
  • Delays or failure due to events beyond our control (natural disasters, strikes, transport issues, etc.).
• Our maximum liability shall be limited to the value of the product purchased.

10. User Conduct

You agree not to:

• Misuse the website for unlawful or fraudulent activities.
• Upload viruses, harmful code, or disruptive content.
• Infringe intellectual property or third-party rights.

11. Privacy & Data Protection

Your personal data will be handled in accordance with our Privacy Policy [Insert Link], as per the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

12. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Lucknow, UP.

13. Contact Information

For queries regarding these Terms & Conditions, please contact:

Yuvanahz – Customer Care
📧 Email: customercare@yuvanahzjewels.com
📞 Phone & WhatsApp chats: 9565044755
🏢 Address:  Katra Haider Husain, Chowk, Lucknow 226003